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Due to the current measures to contain the spread of the coronavirus, our shop in central Vienna will remain closed from 17.11.2020 until further notice.
It goes without saying that we are happy to extend all collection deadlines to 31 March 2021.
In the meantime, why not check out our range of products online at www.muenzeoesterreich.at. Are you aware of our new gold depot for storing the gold you purchase from us? Learn more at www.muenzeoesterreich.at.
Our products are currently so much in demand that unfortunately the large volume of orders is currently leading to longer delivery times. We assure you that we will do our utmost to keep the delay as short as possible.
Due to the government's new package of measures in the fight against the COVID-19 virus, our shop at Am Heumarkt 1 will remain closed for the time being.
We will of course extend the collection period until our shop is open again, in accordance with regulations.
Currently there are slight delivery delays of about one week due to increased order volume.
Delivery is now contactless: after ringing and a verbal notice, the items are placed in the mail box or in front of the entrance door. If this is not possible, a collection notice is left. Details can be found at https://www.post.at/p/c/corona .
It is unfortunately not possible to send products that have been ordered for collection. Thank you for understanding.
You are welcome to continue to accept the offer to collect your products yourself. The products you have already paid for will then remain stored with us for the time being and you can come to collect them as soon as the lockdown restrictions are lifted and we are able to open our shop again. You are, however, required to pay upon receipt of the invoice.
In Austria we send packages through the Austrian Post, outside Austria through our new partner UPS.
In Austria we send the parcels through the Austrian Post, outside Austria through our new logistics partner UPS since 1.7.2020
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