Frequently Asked Questions

Welcome to our FAQ page! Here you can find popular topics that can help answer your questions about new products, our online services, payment options or questions about delivery and shipping.

Icon MünzeShopFAQs about the Münze Österreich Shop in Vienna
Icon LieferungFAQs about Delivery and Shipping
Icon RetourenFAQs about Returns, Withdrawal and Damage Claims
Icon OnlineShopFAQs about our Online Shop
Icon BestellungenFAQs about the Ordering Process
Icon ZahlungFAQs about the Payment of Orders
Icon MünzAboFAQs about Coin Subscriptions
Icon MünzeClubFAQs about Membership of our Coin Club
Icon AnlageprodukteFAQs about our Investment Products
Icon GoldSparplanFAQs about our Gold Savings Plan
Icon GoldReserveFAQs about our Gold Reserve
Icon GoldDepotFAQs about our Gold Depot Account
Icon LegitimierungFAQs about Online Proof of Identity
Icon FalschmünzenFAQs about Counterfeit Coins
Icon AllgemeinesGeneral FAQs