Privacy & Cookies

Privacy policies


Please direct any information, complaints or queries to


We know that the careful handling of your personal information is essential for you. Therefore, the Austrian Mint attaches great importance to adhering to the current legal requirements. 

When you supply personal information such as your name, email address, postal address, etc. via our website, you give your consent for your customer profile to be stored and further processed. These data reach the provider and are stored there for the purpose of fulfilling the services offered on the site. We do not share your data with third parties.


In this guideline we use the term “cookies” to refer to cookies and other similar technologies covered by the EU Directive on privacy in electronic communications.


Cookies are small files, created by the website visited, that contain data. They are stored on the visitor’s computer to give the user access to various functions.
Both session cookies and non-session cookies are used on our sites. A session cookie is temporarily stored in the computer memory while the visitor is browsing the website. This cookie is erased when the user closes their web browser or after a certain time has passed (meaning that the session has expired). A non-session cookie remains on the visitor’s computer until it is deleted.


We use cookies to learn more about the way visitors interact with our content and help us to improve the experience when visiting our website.


We will not use cookies to collect personally identifiable information about a visitor. 
However, should you wish to do so, you can choose to reject or block the cookies set by Austrian Mint or the websites of any third party suppliers by changing your browser settings – see the "Help function" within your browser for further details.

Please note that most browsers automatically accept cookies so if you do not wish cookies to be used, you may need to actively delete or block the cookies.
For information on the use of cookies in mobile phone browsers and for details on how to reject or delete such cookies, please refer to your mobile phone manual.
Note, however, that if you reject the use of cookies you will still be able to visit our websites but some of the functions may not work correctly.

3.1 Piwik PRO Analytics Suite

In order to analyse the user experience and the digital customer journey in a data-based manner and to optimise it for you by offering you products, content or services tailored to you ("personalisation"), we use the analytics and customer data platform Piwik PRO.  We collect first-party data about website visitors based on cookies, IP addresses and so-called browser fingerprints; we create user profiles based on browsing history and calculate metrics related to website usage, such as bounce rate, intensity of visits, page views, etc. The Piwik PRO analytics and customer data platform collects data about the content of your website. Tracking collects data on what content, pages and features you use on the website.  The tracking is carried out exclusively on the basis of your consent in accordance with Article 6 (1) lit. a of the General Data Protection Regulation ("GDPR").

If personal tracking is carried out after you have voluntarily given your consent, you can withdraw your consent in the corresponding tracking setting on your device, whereby the tracking data is anonymised and can no longer be assigned to your person. Your IP address will be immediately anonymised during this process, so that you as a user remain anonymous to us. You thereby forego the benefits of personalised use of the digital services.

The tracking data is collected exclusively via (cloud services in the EU).

3.2 Information for other service providers

DSP / Appnexus

The Platform uses cookies, beacons, tags, mobile SDKs, and some non-cookie technologies to collect and store Platform Data about web browsers and devices across web sites and apps and over time. / anj

The anj cookie contains data denoting whether a cookie ID is synced with our partners. ID syncing enables our partners to use their data from outside the Platform on the Platform. / sess

The sess cookie contains a single non-unique value: “1”. It is used by the Platform to test whether a browser is configured to accept cookies from AppNexus. / uuid2

This cookie contains a unique randomly-generated value that enables the Platform to distinguish browsers and devices. It is matched against information – such as advertising interest segments and histories of ads shown in the browser or device – provided by clients or other third parties and stored on the Platform. This information is used by clients to select advertisements for delivery by the Platform, and to measure the performance of, and attribute payment for, those advertisements. In addition, to enable clients to use non-PII they collect outside the Platform or acquire from other third parties, this cookie is sometimes matched to clients’ or other third parties’ cookies that contain such non-PII.

Jivox DCO Technology / jvxsync

Saves an anonymized identifier to recognize a user. This allows the DCO functions to be included
(1) Personalization engine
(2) Conversion attribution
(3) DMP Sync

Google / IDE, / 1P_JAR, / CONSENT, / NID

Facebook / fr

3.3 Share function

The share function is used by visitors to recommend our sites and content on social networks such as Facebook and Twitter. Cookies store information on how visitors use the share function – although not at an individual level – so that the website can be improved. If you do not accept cookies, no information is stored.
For some of the functions within our websites we use third party suppliers, for example, when you visit a page with videos embedded from or links to YouTube. These videos or links (and any other content from third party suppliers) may contain third party cookies and you may wish to consult the policies of these third party websites for information regarding their use of cookies.

3.4 Third-party cookies

Some features on our website are supported by third-party cookies, for example, when a YouTube video appears or the link to one of its videos is provided. Such videos or links (or any other content supplied by third parties) may feature cookies. We exercise no influence over these service providers, nor do we use information from these cookies for our own purposes. For further information about the use of cookies, please read the terms and conditions on the websites of any of these third parties.

3.5 Social Media fan pages: Facebook

Münze AG is also present on Facebook where the so-called "Insights function" is used as a means to address certain target groups with more specific messages. Joint responsibility for this is shared by Münze AG and Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland; parent company: Facebook, 1 Hacker Way, Menlo Park, CA 94025, USA; website:;

Privacy policy:
To access the agreement on the joint processing of personal data on Facebook pages, go to
Data protection information for Facebook pages:
For an advertising opt-out, go to

Should you wish to assert data subject rights, please be advised that these can only be asserted against Facebook, as Münze AG has no access to user data.


Every time you visit a website your IP address will be passed on to the operator of the website. This is a technical requirement that enables you to receive the content you wish to see. Your IP address is assigned to you by your Internet service provider. Third parties can theoretically determine your identity by making a request to your provider.

For security reasons, for example in order to follow up hacker attacks, we store all IP addresses of those who visit our site as well as the URLs requested, the size of the response returned, any error messages and the date and time of the request. The protocol generated from this data will be used exclusively for the tracking of any breaches of security. Furthermore, IP addresses will not be stored permanently but deleted within a maximum period of four weeks.